Enjoy the beauty of your new purchase for years with the help of our proper maintenance guide. Follow the below mentioned instructions carefully and you will be able to take good care of the rug at home.
When first taken out of the packing and unrolled, the rug may have bulges that will prevent it from laying flat on the floor. This occurs due to tight rolling during shipment. It will disappear in a day or two. If the problem persists please put a heavy flat object on top of it for sometime and it will help in solving the problem.
During initial use, you will notice some shedding of the wool pile. This is a common occurrence with any wool product and does not reflect on the actual wear ability of the rug.
Vacuum regularly. Remove any grease spots with ordinary wool cleaning detergents. The frequency of cleaning variances according to the traffic the rug receives. Caked on dirt is difficult to remove, so you need to be careful to prevent this from happening.
You may have the cleaning done professionally, depending on your personal requirement and the state of the rug. Before getting professional help, make sure of certain things:
Be sure that the cleaner knows how to clean your particular type of rug. Cleaning a hand knotted or a hand-tufted rug is a lot different from cleaning wall-to-wall carpet! Inspect the rug with the cleaner. Note existing stains and damage before it is cleaned. Get a signed receipt and guarantee for the work to be done.
SPOT CLEANING INSTRUCTIONS:
If you spill something on the rug, clean it immediately. This will help in preventing the stain from setting in. Remember, once the stain sets in, it becomes that more difficult to clean it. Never rub a spill, as it forces the spill deeper into the rug. Always, blot with clean white cloth. Removing as much moisture from the spill as possible by blotting with a clean, white, absorbent cloth is the key. Use lukewarm water containing a wool cleaning liquid to remove any residual stain. If water does not help, you can always use a solvent to remove a spill. Remember to pretest the solvent on a small area of the rug by applying a few drops, then blotting with a clean, white, absorbent cloth. Always, use clean tap water to remove any individual cleaner, and absorb any residual moisture with dry towels. When dry, vacuum pile to restore texture. If the precedent steps do not help in proper cleaning of the rug, please send it to a reputable professional cleaner.