This is the professional that you hire to clean your carpets. They may work for a carpet cleaning company or be self-employed. In order to work as a carpet cleaning technician they have to have a variety of skills. They have to know how different carpets react with different chemicals and knowledge of all the different kinds of carpet fibers. Their job duties would depend on which company they worked for or if they were self-employed.
Many of them work for small companies that clean residential homes. To do this work you have to have the technical skills for cleaning all types of carpets. You also have to have great customer service skills. Usually when you do residential carpet cleaning you will go to the home and work by yourself since it is a home. The company may require that you sell additional services if possible such as upholstery cleaning. It is important that you are physically fit because you will be hauling carpet cleaning equipment from the company van or truck to the home and then moving it around on the carpets. These machines could weigh as much as fifty pounds. You may also have to navigate stairs. Depending on the extent of the carpet-cleaning job, you may do three or more jobs a day. You will also be required to push and pull equipment, bend, stoop, stand, and lift and move furniture for at least eight hours a day, maybe longer if other jobs took longer than expected.
Some carpet cleaning technicians may also work in commercial spaces like offices, restaurants, or stores after they are closed. This may require then to work after midnight if cleaning carpets in restaurants. They may also work weekend and evening hours instead of during the daytime. These jobs may employ teams of two or more technicians because they may be many offices or stores to clean. When working for a small company a carpet cleaning technician may also answer phones, sell additional services, book appointments, and complete paperwork. They may have to take care of routine maintenance of their company vehicle.
To become a carpet cleaning technician most companies will require a high school diploma or its equivalent and on-the-job training and hands-on experience. There are classes they can take for specialized training in chemical handling, different types of carpet fibers, and customer sales and services. Some employers will send their technicians to the classes or they will have to take these classes on their own. Although a professional certificate is not required having one can lead to a higher rate of pay. In the United States, the certifying body is the Institute of Inspection, Cleaning, and Restoration Certification. To get this certification you have to take classes and pass an exam.