Testimonial

flooded basement and restoration services: Since I was very happy with Bob and his great emergency crew from 5stardryall.ca for our flooded basement and their amazing services I would like to share it with 5 star cleaning and water damage restoration company since their emergency crew operates under the same owner , Bob. I used their rug cleaning services for my 4 rugs that needed to be clean. We were very happy with their cleaning and stain removal result. their emergency company 5stardryall.ca contacted late evening by e-mail to take care of our flooded basement. They quickly respond to our e-mail. Then I called and talked to Bob, We agreed for them to come in 6 am next day to start the drying and restoration, They were on time, and well prepared to work. Bob gave us detailed estimate and work involved and the cost of restoration. We hired them to the work. We were very impressed with their amazing professional and well organized job. In 4 days our basement was well dried and fresh to live in again. We strongly recommend them to others
Roya
from Toronto
Water damage and Flood Restoration: After having a flood in my basement I called Bob at five star around 2am. I was worried about how the damage could affect my house and decided to make the call since they are a 24/7 service. Bob picked up the call right away and assured me that he would be at my house at 7am sharp with his crew ready to help and thats exactly what he did. His services were incredible and his customer service was even better. Him and Danny removed all the water and put in the fans within only a few hours and left no mess behind for me. They returned a few days later and disinfected the damaged area and removed the fans. I would recommend their services to everyone I know. Especially their reliability and calmness during a stressful time!!
Rosie
from Richmond Hill
Carpet Cleaning for Allergies: I have extreme allergies to dust which cause big problems for me and my family. I called different carpet cleaning companies to ask for reasonable prices for sofa and carpet cleaning. I stumbled across Bob’s company 5 Star cleaning and gave him a call. He gave me a great price and sent someone over that same day. Bob came to my door a few hours later and did the job. He finished the work in only 3 hours and my allergies haven’t acted up since. I am honestly blessed to have Bob come and clean the sofa and carpets in only a few hours time. I am definitely giving a thumbs up and huge recommendation for his services
Parie
from New market
Flood in Crawl Space: Quick, professional, and recommended. Bob came to my house for an estimate and gave me a great price on the water damage that occurred in the small crawl space under my stairs, he gave me a great price and brought his workers in the same day. His ability to lead his workers was incredible. He was constantly giving me updates about what was going on and how long it would take. The room is back to normal and I couldn’t be happier with the work done.
Matthew
from Toronto
Water Damage and Rug cleaning services: Thanks a lot Bob and Danny for the great services both on rugs and water damage services. It was very helpful and calming when you are in emergency situation and panicking about your flooded basement, Here there is a reliable company and very nice, professional and very calm person like Bob and his great crew but quick and responsible people to deal with. We were very grateful and thankful for their amazing water damage and repair services. we recommend them to others if they were in same situation. Since we were very happy with the water damage services we decided to use their rug cleaning services too we used 5 Star Cleaning outstanding rug cleaning services recently. The pick up and delivery were on time and free, the rug cleaning result was beyond our expectation. we definitely recommend their great services to others
Kimberly
from Mississauga
Emergency flood in my basement: Waking up and finding water in your basement is one of the scariest experiences. I called Bob in the morning after a night of thunder and heavy rain fall only to find my basement in a state of complete disaster. Bob came right away, gave me an estimate, and started the work 10 minutes later. He came prepared with his workers and they removed all the water, took out the baseboards and dry wall and began drying the area. I had done renovations just a year earlier and i thought that all the work had been destroyed. By the end of Bob’s work at my house the water was removed and the drying had started. Bob put fans in my basement for 4 days to dry the walls completely and came back on the 4th day to remove the fans and finish the work. When i had the dry wall back up and baseboards installed again it looked like nothing had happened at all. The renovations were still intact and i was extremely content with the work done. Thank you so much Bob and his workers. Also, thank you to Lisa for being such a huge help during this hard time.
Karolyn Kraft
from New Market
Leaking fridge water and water damage: A friend of mine told me about 5 star's carpet cleaning services from a job they had done at her place. However I did not know that they did jobs that involve water damage. When I had searched for a company to repair the water damage done to my floors and walls I found 5 star and their dry all service. I called bob and he had given me a time to come and give a quote. He showed up at my house ready to start the job even if I had decided to go with another company. I hired him when he gave me a great price. Him and Danny brought in all the equipment needed to repair the space. I was constantly in communication with Lisa in the office with all of the information In regards to the repairs. Bob was professional, efficient and effective. Outstanding work. Extremely recommended.
Rebecca
from Mississauga
Area Rug Cleaning: Once white 12 x 12 area rug. 3 kids. 1 dog. Bob came, removed the rug for a thorough cleaning at the shop and brought it back 6 days later in pristine condition - better than new! Bob and his helper were very professional, timely, thorough, genuinely nice and even helped move (and replace too) the pieces of furniture that we couldn't move on our own. I would not hesitate to recommend this company's services for either area or wall to wall carpets.
Louise Mate
from Vaughan
Carpet cleaning, leather cleaning, scotch guarding: Excellent customer service. They are Honest, efficient, friendly, knowledgeable and reliable, highly recommended. Already recommended to friends and family. Did an excellent job with the furniture, and left no mess behind.
Carly
in North York
Flooded basement, wet carpet cleaning and restorations: Bob and his crew from 5 Star Flood emergency company were very fast, efficient and professional for taking care of our flooded basement with wet carpets and so on from beginning to end of the project.. They did amazing job in extracting, drying the basement, changing under pad, cleaning carpet, disinfecting and stretching the carpet, Our basement became very clean, dry and fresh, The cost was very reasonable with regards to amount of hard work involved. We appreciate their very dedicated and through job. We for sure recommend their great services in flood and restoration.
Kathy
from Richmond Hill
Carpet and Sofa Scotch guard and cleaning: They came 24 hours after being called and did a fantastic and professional job. They are the best at what they do. Their service is topnotch and they always follow up.
Joel Prussky
From Toronto
Rug cleaning and repair services: Thank you so much Five Star Cleaning for the greatest customer services that we received lately. I should have write this review few days ago, just did not get chance to do so. After few X-mass and New Year parties at my house My rugs and carpets were needed to be clean big time. Based on Five Star cleaning great online reviews and customer satisfaction with no hesitancy I called them up. Honestly, we were very impressed with their in house carpet cleaning and stain removal and also with their rugs cleaning services at their plant. We couple hardly recognize our rugs after cleaning when dropped off, amazingly cleaned and very fresh. We made a deal to get them washed every year after new year, We would recommend their great services to others. Thank you Bob and Sam for your excellent work. Happy new year and all the BEST.
Joe
from Richmond Hill
Flooded basement and Rug cleaning and repair services: We had flooded basement. We called few companies and 5 Star was the first company to respond and with the estimate and cost we were happy. They did amazing job in restoring our stuff and basement, Since we were very happy with their emergency services and customer services we asked 5 Star rug cleaning did clean very well 3 large size, handmade rugs needed to be cleaned since I bought them 7 years ago. The cleaning result was outstanding. They were punctual both on pickup and delivery. they were very polite and great customer services. We were very happy with services and cost. We greatly recommend them to others. Thank you so much for your great cleaning and restoration services.
Andy Sousa
from Mississauga
Wet rug and wet Carpet cleaning in our flooded basement: We called Five Star cleaning to clean our wet rug and carpet in basement. When Bob came he explain in details that not only we need the clean the rug and carpet, but also first we have to dry the basement first, get rids off wet under pad then the drying process take place. to prevent any mold and mildew formation later. We agreed, they did all that. We were very happy with the their cleaning services. After 2 weeks of job done, our carpet and rugs are dry and very fresh , no smell or signs of mold. That is why I would like to thank Bob for doing such an excellent job. We recommend them to others.
Fred
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