Kiwi Carpet Cleaning Services is a company that welcomes customer reviews. Their policy is to contact customers to find out how their recent service was for them, because they say that they can not deliver the best product to their clients unless they know what people are looking for. Whereas many companies just slough off customer complaints, Kiwi Services welcome feedback that can help them serve their customers more effectively. Take some time to read a Kiwi carpet cleaning review or two, and you'll see how customers feel about the company prior to hiring them yourself.
What Kiwi has gotten in its quest for honest carpet cleaning reviews are a mixture of good and bad. It appears that while some of the company franchises are efficient and effective, others have problems that cause customers to leave some very critical reviews. Many of the reviewers rave about the superior service and how clean Kiwi representatives have gotten their carpets. They use words like highly professional, considerate, friendly, and excellent customer service. They also say that it was obvious that the people who work in their homes care about satisfying their customers.
Unfortunately, not all reviews are so great. On the negative side of the coin, reviewers have stated that having Kiwi clean their carpets was a waste of time and money, that they were ripped off by Kiwi Services, and that the company should not be in business. These are the franchises that are giving the company as a whole a bad name, and the ones that the parent company welcomes information about. After all, if customers are posting this kind of reviews about the company, that will go against every franchise bearing the name, regardless of how well that franchise is doing.
You can get a lot of information by reading the Kiwi carpet cleaning reviews online. Most reviews require the reviewer to list the area of the country where they live, so you can know if the one close to you is doing an excellent or a sub par job. Utilizing this information can save you a lot of time and money, and you will know that if you employ a certain franchise you will end up with clean carpets and a healthy environment for your family.
It's nice to know that Kiwi Services is a company that cares about customer satisfaction and who is willing to do something about customer complaints.