If you are in need of water damage restoration, whether it takes place in your home or place of business, it can be difficult to deal with. Even if you have insurance coverage, there are several steps that need to be taken before you can begin the process of filing a claim. However, there are some companies that will help you and even work with the insurance company to make sure that the claim is filed as quickly as possible.
Think About Safety
When it comes to the safety of you, your family, employees and customers, there is nothing more important. If this is a flood and the situation is progressively getting worse, you may need to make sure that everyone evacuates the area. This is first and foremost. Even though the water damage restoration can be costly as well as frustrating, there is no reason to take the chance and risk anyone’s life.
Whatever the source of the problem, see if you can get it to stop. You don’t want the issue to progress, so if you can, turn off the source and see if that prevents more liquid from getting into the home or office. In the case of a flood, this isn’t going to be possible. However, you may want to see if you can cut off the electricity to the area just to prevent more of an issue. This will make it easier for a water damage restoration company to come in and begin working.
Call for Assistance
Make a phone call to your insurance company to let them know what has happened. Provide as much information that you can about what happened and give them some idea of the extent of the problems. Next, be sure to call a water damage restoration company as soon as a you can. Many companies will be able to work directly with your insurance company, making the entire process easier for you.
At this point, you will need to coordinate the effort and make sure that you are keeping up with all that is going on. Save all of the paperwork and keep track of the expenses as they begin to add up. You may need to be the middle man and make sure that both companies are on the same page.
Depending on the extent of the problem, you may even need to find another place to live or work until things get under control. Again, throughout the process, be sure to save your receipts and keep track of all that is happening. You will need to have these items when it comes time to file your insurance claim.
One the water damage restoration claim is opened, that doesn’t mean that your check will be in the mail. It will take time to put everything together, calculate the cost and figure out what you owe versus what you are going to receive. During this time, feel free to talk to your insurance agent regularly to make sure that you know where you are in the process.